Free shipping in Europe on all orders over € 35
Shipping & Returns
Terms of Delivery
Terms of delivery
Delivery of orders:
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Your order will be shipped on the day of the order, or on the first working day following the order.
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Delivery time to the address of your choice is 3-5 working days. We are not responsible for any delays due to transportation.
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When your order leaves, you will receive information about the shipment from us by e-mail.
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Please note:
Uncollected shipments incur significant costs for Fly-Bank. We reserve the right to invoice the customer for the costs incurred if the delivered shipments are returned to us without being picked up. The billable fee is € 20 per uncollected package, including delivery costs, return costs and handling costs.
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We reserve the right to change prices and delivery costs.
Right of return
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The returned product must be in its original condition. We cannot reimburse the price of used or damaged products.
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If, upon receipt of the product, you notice any damage during transport, please notify us immediately in order to arrange a replacement or return.
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Send us a notification to contact (at) Fly-Bank.com, and your return will be processed smoothly.
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Include an order receipt in the return package.
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Returns are free.
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The return period is 14 days from the receipt of the order.
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The return package will take 3-5 business days to get to us.
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Returns will be processed within approximately 2 business days of the package's arrival. We are not responsible for any delays caused by transportation.
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Keep a receipt for the return to prove that you have handed over the returned product for shipment. We will only refund the price of lost products against this receipt.
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Returns must be delivered to us using the same delivery method by which you received your order.
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Return address is: Renja Sarl c / o Ahonen, 25 Grand rue, L-9050 Ettelbruck, Luxembourg.
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Shipping
We deliver orders with a value of over € 35 free of charge. The delivery cost for a total order of less than € 35 is € 6.
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Return Policy
Right of return
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The returned product must be in its original condition. We cannot reimburse the price of used or damaged products.
-
If, upon receipt of the product, you notice any damage during transport, please notify us immediately in order to arrange a replacement or return.
-
Send us a notification to contact (at) Fly-Bank.com, and your return will be processed smoothly.
-
Include an order receipt in the return package.
-
Returns are free.
-
The return period is 14 days from the receipt of the order.
-
The return package will take 3-5 business days to get to us.
-
Returns will be processed within approximately 2 business days of the package's arrival. We are not responsible for any delays caused by transportation.
-
Keep a receipt for the return to prove that you have handed over the returned product for shipment. We will only refund the price of lost products against this receipt.
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Returns must be delivered to us using the same delivery method by which you received your order.
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Return address is: Renja Sarl c / o Ahonen, 32A rue Meckenheck, L-3321 Berchem, Luxembourg.
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